Contact Amazon Customer Service

Multiple Ways to Reach Amazon Customer Service

When you need help with your Amazon account or an order, you have several options for contacting customer service:

Phone

Call the Amazon Customer Service phone number: 1-888-280-4331. You'll be connected to a customer service representative who can assist you with your inquiry.

Chat

Start an online chat with an Amazon customer service representative. Visit the Amazon Customer Service website, click on the "Contact Us" button, and select "Chat" as the contact method.

Help Library

Browse the Amazon Help Library to find answers to common questions and issues. The library covers topics such as orders, payments, returns, and account management.

Email

Send an email to Amazon customer service at cs-reply@amazon.com. Provide a detailed description of your issue or question.

Twitter

Tweet your question or issue to @AmazonHelp. Customer service representatives monitor the Twitter account and respond to inquiries.

Live Chat Tutorial

To initiate a live chat with an Amazon customer service representative, follow these steps:

1. Visit the Amazon Customer Service website.
2. Click on the "Contact Us" button.
3. Select "Chat" as the contact method.
4. Enter your name and email address.
5. Click on the "Start Chat" button.

By following these steps, you'll be connected to an Amazon customer service representative who can help you resolve your issue or answer your question.